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Appointments
Before you book an appointment
Think Pharmacy First
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
- An appointment is for one person with one problem.
- Where another family member needs an appointment, even for identical conditions, please make a separate appointment
- Please remember that children under 16 should be accompanied when they visit the surgery.
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, please call at 8am. You should tell the receptionist and every effort will be made for you to be seen the same day.
If your problem is urgent, please fill in the assessment form after 8am or ring the receptionist, You should highlight the problem is urgent and every effort will be made to see you as soon as possible.
Ways to book
- Request an urgent appointment online
- If you are unable to use the online form, please telephone: 020 8765 8525
- Visit the practice reception
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
We aim to provide routine appointments within 48 hours of your request. Please note that your preferred GP may not be available due to varying schedules, illness, or holidays, but we will try to accommodate requests for a specific GP when possible.
Ways to book
- Request an appointment online
- Telephone: 020 8765 8525
- Visit the practice reception
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
If you require a home visit, please telephone 020 8765 8525 after 9am or contact the practice so that the GP team can plan and prioritise their workload accordingly.
You will normally be visited at lunchtime after morning surgery has finished. All our staff carry identification. Please ensure that you check this before letting anyone into your home.
Receptionists will ask for as much information as possible in order that the requests can be given the necessary priority. Please note that we follow the national guidelines which states that home visits are made at the discretion of the doctors and are made where the clinical situation requires; for instance, lack of transport is not usually a satisfactory reason for a home visit.
There is no obligation to visit, but preference is usually given to the elderly and disabled, and children should be brought to the surgery. Examination of patients is safer, usually far more satisfactory and complete in the surgery where there is the provision of good lighting and the necessary equipment. We do not visit out of area.
Telephone advice
We offer telephone appointments when you don’t need to see a clinician.
How to book
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Cancel using the GP online system
- Phone us on 020 8765 8525
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced access
Ask at reception for enhanced access information
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.