Elderly Support Services

Key support services, information, contact details and advice for the elderly living in Croydon. At Fairview Medical Centre, we also provide Home Visits for the elderly who are housebound, for further information,  please contact us: 

• Call: 020 8765 8525
• Email: swlicb.fairview@nhs.net
• Online Form: Contact Us (to order repeat prescriptions, request home visits, join the PPG, or queries/comments)

Support Services

• Age UK Croydon: offers various services for older people and their carers e.g.. help at home, personal safety and falls prevention, free information and advice, home from hospital reablement, healthy lifestyle:
  • Call: 020 8686 0066  (Croydon) or 0800 678 1602 (National)
  • Email: aukc@ageukcroydon.org.uk 
  • Website: https://www.ageuk.org.uk/croydon/our-services/

• Advice Services Croydon: practical help and advice enabling the elderly to maintain  independence and quality of life, e.g.. welfare and benefits, self-help and hearing support:
  • Call: 020 8686 0066
  • Email: asc@adviceservicescroydon.org.uk
  • Directory of Services: http://directory.ageukcroydon.org.uk/
  • Website: http://www.adviceservicescroydon.org.uk/

• Alzheimer's Society: support services, information and advice for people living with differing types of dementia:
  • Call: 020 8653 2818 (Croydon)  0333 150 3456  (National)
  • Email: croydon@alzheimers.org.uk
  • Website: https://www.alzheimers.org.uk/

• BME Forum: support, advice and information for the elderly Black, Asian and  Minority Ethnic community, including therapies and mental health support:
  • Call:  020 8684 3719
  • Email: info@bmeforum.org
  • Directory of Services: please click here 

• Community Mental Health Team Croydon: mental health support for the elderly living in south london and Croydon
  • Call: 0800 731 2864 (National 24 hour support) or  020 3228 9531 (Croydon)
  • Website: https://www.slam.nhs.uk/

• Croydon Council Mental Health Service: provides mental health services for adults, families and carers through Patient Advice and Liaison Service (PALS) 
  • Call: 0800 731 2864  or   020 8401 3210
  • Email: ch-tr.pals@nhs.net
  • Website: https://www.croydon.gov.uk/healthsocial/adult-care/adult-social-care-guidance/mental-health

• Croydon Neighbourhood Care Association (CNCA): 
  • Call: 020 8662 1000 (Main) or 020 8654 4440 (for Befriending)
  • Email: info@cnca.org.uk
  • Website:  https://www.cnca.org.uk/

• Croydon Council Welfare and Benefits: free advice line:
  • Call: 0800 731 5920
  • Email:  welfare.rights@croydon.gov.uk and Useful Contacts
  • Website:  https://www.croydon.gov.uk/advice/benefits/welfare-benefits/project
  • DWP Website:  https://www.gov.uk/browse/benefits

• Health Help Now (Croydon and Sutton): comprehensive list of online health advice and services for all ages, including the elderly:
  • Email / Contact: http://croydon.healthhelpnow.nhs.uk/contact-us/
  • Website: http://croydon.healthhelpnow.nhs.uk/health-help/services/

Additional Information and Advice: 

• WHO Practical Advice
• Domestic Violence and Abuse
• Early Prescriptions Requests
• Elderly Support Services
• Finance & Welfare (includes food banks and benefits)
• Mental Health and Wellbeing (please refer for additional key support services, resources and apps)
• Managing Grief, Loss / Bereavement